Delivery and Return Terms – Fine Art Prints
1. Applicability
These terms apply to all orders placed via the website of Daantje Bons, located in Utrecht, Chamber of Commerce (KvK) number 57422133, hereinafter referred to as the "seller". By placing an order, the buyer agrees to these terms and conditions.
2. Products – Customization and Limited Editions
All fine art prints offered are custom-made products and are produced specifically to order for the consumer. This applies to:
Limited edition prints, and/or
Prints manufactured according to specifications chosen by the buyer, such as size, paper type, or finish.
3. Right of Withdrawal
In accordance with Article 6:230p(f) of the Dutch Civil Code, the statutory right of withdrawal does not apply to these custom-made products. This means that once production has started, the order cannot be cancelled, exchanged, or returned. By placing an order, the buyer acknowledges and agrees that the right of withdrawal expires.
4. Changes After Ordering
Changes to the order can be submitted up until 10:00 AM on the first working day following the order, strictly provided that production has not yet started. After this point, the order is final.
5. Delivery
Orders will be dispatched within a maximum of 14 working days after receipt of payment, unless stated otherwise. Delivery times are indicative and do not entitle the buyer to compensation if exceeded.
Delivery within the Netherlands: Shipping is handled via PostNL. After dispatch, the buyer will receive a tracking code.
Delivery outside the Netherlands: We ship within Europe. Shipping costs for orders outside the Netherlands are based on actual carrier rates, and a contribution toward these costs is charged.
6. Inspection Upon Receipt and Complaints
The buyer must inspect the product immediately upon receipt for visible defects or transport damage. Any complaints must be reported in writing within 48 hours of receipt via email, stating the order number and including clear photographs of the product and packaging.
7. Liability
The seller is not liable for:
Minor color variations due to screen display settings
Normal variations inherent to fine art printing processes
Damage resulting from incorrectly specified details provided by the buyer
In all cases, liability is limited to the total amount of the relevant order.
8. Governing Law
This agreement is exclusively governed by Dutch law. Any disputes shall be submitted to the competent court in the Netherlands.
9. Contact
For questions regarding orders or products, please contact:
Name: Daantje Bons
Email: info@daantjebons.com
Website: https://daantjebons.com